At Sandygate, we’re committed to helping every neurodivergent patient feel supported throughout their visit. From the moment you step into our practice to the moment you leave, your comfort and wellbeing are our priority, whatever your age.
Our sensory considerations
We aim to make our practice as accessible as possible, to ensure all our patients feel comfortable and confident to access the dental care they need.
- Predictability over uncertainty
We guide our patients through every step to ensure they know exactly what will happen next. - Control & consent
Our patients set the boundaries, pace and communication preferences. - Sensory safety
Minimised noise and lighting control tailored to individual needs. - Dignity at every age
Equal focus on children and adults, avoiding patronising language. - Trust through familiarity
Consistent clinicians, familiar spaces and repeatable experiences.
Do you have neurodiverse children?
We provide personalised support to help every child feel safe and comfortable. From getting to know their needs before the appointment to introducing fidget toys during the visit, we will work with you and your child to ensure they have a positive experience.
Frequently Asked Questions
Can I visit the practice before my appointment?
Yes, of course you can. We can arrange a familiarisation visit so you can see the practice, meet the team and get used to the surroundings before having any treatment.
Can I have a quieter appointment?
Where possible, we can offer quieter appointment times to help reduce noise, waiting and other distractions.
Can I have the same dentist each time?
Where possible, we will try to keep you with the same dentist so you (or your child) can build familiarity and trust.
Can you accommodate sensory needs?
Yes. Tell us about any sensory sensitivities you have, such as bright lights, sounds, smells or touch and we will do our best to make adjustments.
Can you explain everything before you do it?
Absolutely. We can explain each step of your appointment beforehand and let you know what to expect.
Can I bring someone with me?
If having a family member, carer or another trusted person with you helps you feel more comfortable, then they are more than welcome to accompany you.
What if I feel overwhelmed during my appointment?
You can ask us to stop or take a break at any time. We can agree on a signal before treatment so you can let us know when you need a pause.
Ready to book in and smile with confidence?
Contact our team today to have your pre-appointment with our Patient Care Co-ordinator, Phoebe.